At 4WD Partshop, we pride ourselves on getting your parts delivered quickly, safely, and at the most competitive freight cost possible. We ship Australia-wide using a range of trusted carriers, with shipping costs calculated automatically at checkout based on your location and the size of your order.
Shipping Couriers & Delivery Timeframes
Domestic Shipping – Australia Wide
Australia Post – Parcel Post
Standard Delivery is a fast and reliable service, with parcels leaving for most destinations after sorting through major Australia Post centres.
- Generally 3 to 10 business days from dispatch
- Suitable for most Australian destinations
- If no one is available to accept delivery, Australia Post may leave a collection card and direct the parcel to your nearest Australia Post outlet
- Each parcel is allocated a unique tracking number that can be tracked online at https://auspost.com.au/track or by calling 13 POST (13 7678)
Australia Post – Express Post
Express Post offers the same tracking and delivery benefits as Australia Post Parcel Post, with the added advantage of faster delivery times.
- Generally 2 to 3 business days from dispatch
- Suitable for customers requiring faster delivery Australia-wide
- Each parcel is allocated a unique tracking number that can be tracked online at https://auspost.com.au/track or by calling 13 POST (13 7678)
DHL – Domestic Express
DHL Express Domestic Express is a premium express delivery service designed for fast and reliable Australia-wide shipping.
- Generally next business day delivery to most metropolitan areas
- Regional areas typically delivered within 1 to 3 business days
- Suitable for urgent orders requiring expedited delivery
- Each parcel is allocated a unique tracking number, which will be provided once your order has been dispatched. Tracking for DHL https://www.dhl.com/au-en/home/tracking.html
TNT – Road Express
TNT Road Express is a cost-effective freight service for larger, heavier, or bulky items that are not suitable for express air services.
- Generally 3 to 10 business days from dispatch
- Ideal for oversized, heavy, or palletised freight
- Delivery is made by road transport throughout Australia
- Tracking details will be provided once your order has been dispatched, which you can track here https://www.tnt.com/express/tracking.html
International Shipping
Australia Post – Express Post International
Australia Post International Express is our fastest international delivery service and is ideal for lightweight items that require urgent delivery.
- Generally 3 to 10 business days from dispatch, depending on the destination country
- Priority handling for faster international transit
- Suitable for customers requiring expedited international delivery
- Each parcel is allocated a unique tracking number that can be tracked online at https://auspost.com.au/track or by calling 13 POST (13 7678)
Delivery timeframes are estimates only and may vary depending on destination, customs processing, and local delivery networks.
Duties and Taxes
Customers are responsible for any customs duties, taxes, import charges, or clearance fees imposed by the destination country.
Shipping Calculator and Freight Charges
Costs are determined by our shipping calculator, which ensures you only pay the costs we incur in delivering your order through the chosen shipping method. These shipping costs are based on:
- Delivery postcode
- Parcel weight
- Parcel dimensions (cubic weight)
- Shipping method selected
Because many 4WD parts vary significantly in size and weight, shipping rates can differ between products and delivery locations.
All freight charges are calculated automatically during checkout before payment is completed.
Returns Shipping Costs
Customers are responsible for return shipping costs unless the return relates to an item supplied incorrectly by 4WD Partshop, a confirmed manufacturer defect, or another circumstance covered under Australian Consumer Law. For further information on return freight costs, refunds, exchanges, and warranty claims, please refer to our Return Policy.
Multiple Orders
Please ensure all required items are included in a single order where possible. Orders placed separately are processed independently and may not be combined for shipping. 4WD Partshop is not responsible for additional freight charges resulting from multiple orders being submitted.
Dispatch Times
Most in-stock items are generally dispatched the same or next business day. Orders placed on weekends or public holidays will be processed on the next business day.
Backorders & Out of Stock Items
Where an item is temporarily unavailable or needs to be sourced from a supplier, additional processing time may apply, this may take up to 7 days before being dispatched. If this occurs, we will contact you as soon as possible with an update on your order. Orders containing backordered items may be held until all products are available for dispatch. Additional freight charges may apply if split shipping is requested.
Incorrect Delivery Information
Customers are responsible for ensuring that shipping & delivery details are accurate at the time of purchase. Additional charges incurred due to incorrect addresses, returned parcels, or re-delivery requests may be payable by the customer.
Lost or Damaged Shipments
If your parcel arrives damaged, or if you believe it has been lost in transit, please contact us as soon as possible. We will work with the carrier to investigate the issue and assist in finding a suitable resolution.
Contact Us
If you’ve received an incorrect, damaged, or faulty item, please contact our team before returning any products so we can assist you with the next steps.
Our goal is to ensure every customer is satisfied with their purchase, and we’ll work with you to find the most appropriate solution in accordance with our Return Policy.